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Privacy & Policy

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Privacy Policy for Itinerary Diary Tour and Travels

1. How We Collect and Use Your Information

Information You Provide Directly

When you purchase a tour, service, or fill out a form on our website, we collect the personal information you give us, such as your:

  • Name
  • Mailing address
  • Email address

We collect and use this information solely to facilitate the buying and selling process, including processing your order, arranging delivery of documents, and managing returns or service requests.

Automatic Information Collection

When you browse our website, we automatically receive your computer’s Internet Protocol (IP) address. This helps us learn about your browser and operating system so we can optimize your viewing experience.

Email Marketing

With your explicit permission, we may send you emails about our tours, new services, special offers, and other updates.


2. Your Consent and Control

Obtaining Your Consent

When you provide us with personal information to complete a transaction (like verifying your payment, placing an order, or arranging a delivery), we imply that you consent to us collecting and using that information for that specific reason only.

If we ever request your personal information for a secondary reason, such as marketing, we will clearly and directly ask for your express consent or provide you with a simple way to decline.

Withdrawing Your Consent

You are in control of your data. If you have previously given us consent and change your mind, you may withdraw your consent at any time.

To withdraw your consent, please contact us at:

  • Email: help@itinerarydiary.com
  • Mailing Address: Itinerary Diary Tour and Travels, 1st floor kasmpti sda Complex, Shimla 171009, HP, India

3. Disclosure of Your Information

We will only disclose your personal information in limited circumstances: if we are required to do so by law or if you violate our Terms of Service.


4. Payment Processing

We use Razorpay to process payments. To ensure security, we and Razorpay do not store your card data on our servers. Your payment information is secured using industry-standard Payment Card Industry Data Security Standard (PCI-DSS) encryption.

Your purchase transaction data is only used to complete your transaction and is not saved. Razorpay adheres to PCI-DSS standards, a joint effort of major card brands (Visa, MasterCard, etc.) to ensure secure handling of credit card information.


5. Third-Party Services and Links

Service Providers

Third-party providers we use will only collect, use, and disclose your information as required for the services they perform. Payment processors like Razorpay have their own privacy policies. We recommend that you read them carefully.

International Data Transfer

If you proceed with a transaction involving a third-party service provider, your information may be subject to the laws of the jurisdiction where that provider operates.

External Links

Once you click on an external link, you are no longer governed by our Privacy Policy. We are not responsible for the privacy practices of other websites.


6. Security, Cookies, and Age of Consent

Security

We employ reasonable precautions and follow best practices to protect your personal information from being lost, misused, accessed, disclosed, or destroyed.

Cookies

We use cookies to maintain user sessions (e.g., keeping you logged in). They are not used to personally identify you on other websites.

Age of Consent

By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for minors under your care to use this site.


7. Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time. Updates take effect immediately upon posting on the website.

If we make material changes, we will notify you here so that you understand what information we collect and how we use it. In the event our company is acquired or merged with another company, your information may be transferred to new owners.


Questions and Contact Information

If you have questions, wish to access, correct, amend, or delete your personal information, register a complaint, or want more details, please contact our Privacy Compliance Officer:

  • Email: help@itinerarydiary.com
  • Office Address:Address: Itinerary Diary Tour and Travels, First Floor, Durga Cottage, SDA Complex, Kasumpti, Shimla, Himachal Pradesh 171009